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HomeMy WebLinkAbout98.Item 5 03-15-16 Public Affairs Strategic Plan 2016-18.pdf Public Affairs Strategic Plan July 2016 - June 2018 4oJHSY 5,1HITgf�Oa W � O 2 1 9 90f ,AWE f�T'Me THE E V\PWZ Introduction The primary objective of our Public Affairs team is to deliver messages that are accurate,transparent and designed to foster public trust and confidence. An integrated Public Affairs Strategic Plan is essential to deal effectively with the variety of audiences we serve. Public Affairs staff provides services and tools, and implements programs to meet the communication needs of several audiences for Orange County Sanitation District (OCSD). This includes planning and implementing media relations; website and intranet site content; community, elected officials and government relations; education and outreach; and graphic development. This Plan has been developed based upon the principles of OCSD's Mission and will support the implementation of OCSD's Strategic Plan.This Plan offers a vision to unify our communication efforts and focus resources to achieve the greatest impact in order to achieve the greatest results. Public Affairs Team The division is staffed with the following five full-time employees: Jennifer Cabral, Principal Public Affairs Specialist Rebecca Long,Senior Public Affairs Specialist Kelly Newell, Public Affairs Specialist Gregg Deterding,Graphics Coordinator Cheryl Scott,Administrative Assistant Each of these staff members carries out specific functions to meet the communication goals and objectives laid out in this Plan. Background Information The Orange County Sanitation District represents 21 cities, 4 special districts and a portion of the unincorporated County of Orange. This area represents a community of 2.5 million people with approximately 550,000 customer accounts. Unlike most public agencies where there is direct contact with customers,at the Orange County Sanitation District, billing occurs through the County of Orange on property tax bills. Therefore, the Sanitation District,must work through other means to communicate directly with the public and our rate payers. Internally,we have a 25-member Board of Directors and 600 plus employees in various departments with various interests and competing demands. While these groups work independently on a variety of projects, the goal is to provide support and messaging that is consistent throughout the agency so that we are one voice, representing the same goals,and portraying the same brand. While there are many challenges with serving such a large and diverse customer base,there are also great opportunities working through the strategies laid out in this Plan. 1 Situation Analysis • An initiative that we undertook this year was rebranding OCSD from a wastewater treatment plant to a resource recovery agency.We are redefining what historically has been called a wastewater or sewage agency,focused on capturing,recycling,and reusing the products from the wastewater treatment process.Our communications need to tell this story. • OCSD's current rate structure will expire in June 2018. Without direct access to the 2.5 million people that OCSD serves, a comprehensive and diverse plan needs to be implemented to encourage understanding of our infrastructure, financing and support for policy decisions made by OCSD Board Members. • There will be a significant turnover of board members in 2016. Succession management and onboarding for the board members is critical for the success of this agency. • Employee labor contracts will expire in June 2016.Employee communication will be critical during this time to foster good will,trust and respect. • Several OCSD capital improvement projects will be active in various cities, bringing potential impacts to commuters, residents and businesses of Orange County.Ongoing communications on project purpose and benefits need to be articulated along with potential impacts. Mission The Public Affairs Office is committed to communicating information about OCSD in a timely, accurate and accessible way to the employees,the Board of Directors,the general public and the news media. • We are committed to open, honest, clear and respectful two-way communication with our audiences; • We are dedicated to informing others about how OCSD serves the public and protects the environment; • We are committed to outstanding customer service by responding to requests quickly and efficiently;and • We are dedicated to teamwork and collaboration as well as being creative and takingthe initiative to be out in front of issues. Agency Key Messages • OCSD is committed to protecting public health and the environment by providing effective wastewater collection,treatment and recycling. • OCSD is dedicated to exceeding wastewater quality standards used for resource recovery. • OCSD is committed to proper planning to ensure that the public's money is wisely spent. • OCSD values communicating our mission and strategies with those we serve and all other stakeholders. 2 • Providing reliable, responsive and affordable services in line with our customer needs and expectations will remain a top priority for OCSD. • Creating the best possible workforce where safety, productivity, customer service, and training are a top priority for management and staff. Summary of Public Affairs Goals for Fiscal Year 2016/17 and 2017/18 1. Increase attention to internal communications and outreach to employees. 2. Establish and solidify OCSD's reputation as infrastructure leaders in the wastewater and resource recovery industry. 3. Identify and implement avenues for education and outreach within OCSD's service area to further promote OCSD as a resource recovery agency, promote OCSD's mission and promote career opportunities within the wastewater industry. 4. Develop and implement outreach programs that will engage the communities affected by OCSD projects. 5. Continue to cultivate relationships with traditional and social media journalists. 6. Proactive engagement in legislative advocacy efforts that could impact OCSD and the industry as a whole. 7. Seek out,track and apply for grants available to OCSD. 8. Ensure that local elected officials, member agencies,stakeholders,and OCSD Board Members are actively engaged in the work of OCSD. 9. Incorporate OCSD's messaging and branding into all external presentations and OCSD presentations. 10. Create and maintain a positive experience and image for our visitors. 11. Ensure the Public Affairs Office plays a vital role serving as the spokesperson for OCSD during a crisis and facilitating dissemination of information. Not only do we have a role in the Integrated Emergency Response Plan (IERP), but also being prepared for any number of crisis situations. To achieve these goals,we present the following strategies and tactics,along with the primary staff person assigned to that area. While individual staff members are the key contacts for each of our goals we work collaboratively and in teams, reflecting our core values.Our staff recognizes the key role we play at OCSD not only communicating information, but also teaching and consulting others and serving as a resource to our Board of Directors and employees. 3 Audiences This Public Affairs Plan focuses largely on four primary audiences. Internal Industry Board of Directors Water/Wastewater agencies Executive Management Team Orange County Water District Employees Santa Ana Watershed Authority Trade organizations Trade media Influential Public The Public Local,State,and Federal elected officials Rate payers Community leaders Residents, businesses,commuters impacted by construction Environmental groups OCSD direct neighbors in Fountain Valley and Local media Huntington Beach Schools and students Tourgroups 4 Public Affairs Strategies and Tactics 1. Category: Employee Communications Lead staff:Jennifer Cabral,Rebecca Long, Kelly Newell, and Cheryl Scott Goal (what): Increase attention to internal communications and outreach to employees. Objective (measure): Increase the quality and quantity of employee communications and morale by five percent by the end of Fiscal Year 2017, based on pre and post survey results. Strategy(why):We value open and honest communication with our employees. PAO is committed to various efforts aimed at keeping OCSD employees informed about important topics,increasing the overall quality of communications to our employees as well as tying the business aspects of the agency with the human interest side. Tactics(how): • Keep information on MyOCSD homepage current, relevant and useful for OCSD employees by publishing two new stories per week. • On a regular basis, staff will continue to support various departments with their communication and outreach needs. • Public Affairs Office (PAO) will produce seven Pipeline newsletters per year with a goal of circulation by the third week of the publication month. • PAO will track volunteer incentive points(VIP)for all participating employees and coordinate the annual VIP appreciation lunch. • Coordinate employee events:Annual Holiday Lunch,the Harvest Festival and the Honor Walk,etc. • Write and coordinate the 3 Things to Know email blast to be distributed to all staff each Monday. • Produce monthly Digester bulletin. 2. Category: Industry Experts Lead Staff:Jennifer Cabral, Rebecca Long, Kelly Newell and Cheryl Scott Goal (what): Establish and solidify OCSD's reputation as infrastructure leaders in the wastewater and resource recovery industry. Objective (measure): Increase participation in strategic organizations through conferences, networking activities and awards by five percent. Strategy(why):To build positive public perception and confidence among our various audiences. Tactics(how): • Encourage conference attendance, participation and presentations. • Encourage and support award application submittals. • Publicize and coordinate award acceptance logistics. • Track all awards won by OCSD by keeping a master list. 5 • Track and promote staff written publications. 3. Category:Community Relationships, Education and Outreach Lead Staff: Kelly Newell and Cheryl Scott Goal (what): Identify and implement avenues for education and outreach within OCSD's service area. Objective (measure): Participate in the number of events identified in the tactics below. Strategies (why): To further promote OCSD as a resource recovery agency, promote OCSD's mission and promote career opportunities within the wastewater industry. Tactics(how): • Execute the Inside the Outdoors contract to expand OCSD's educational program including the Sewer Science program to 1,000 students within Orange County and bring an additional 700 students for tours. • Design and implement a new tour program to align with Orange County Water District's program. • Participate in a minimum of 6 community events throughout OCSD's service area based on staffing,overall impact and reach. • Continue to encourage and promote the Volunteer Incentive Program to have a pool of staff that volunteer for events and speaking engagements that OCSD participates in. • Expand OCSD's speaker's bureau to provide a wider set of speakers available. 4. Category:Capital and Maintenance Outreach Lead Staff:Jennifer Cabral,Tanya Chong and Daisy Covarrubias from Engineering and Kelly Newell Goal (what): Develop and implement outreach programs that will engage the communities affected by OCSD projects. Objective (measure): Develop, implement and provide outreach support for at least six capital projects scheduled to break ground in fiscal years 2016/2017 and 2017/2018. These projects make up over 35 miles of construction, impact 13 cities and totals close to$190 million in construction costs. Strategy (why): Provide residents and businesses with information ahead of construction activities. Inform them of the benefits and need for the project in order to gain support and understanding of the necessary construction. Tactics(how): • Form a positive presence in the community prior to the start of construction projects or maintenance activities that is personal and proactive. • Proactively offer briefings and community meetings to impacted neighborhoods, civic groups, businesses,schools,churches and other institutions nearby on an as needed basis. 6 • Respond to inquiries within a 24-hour period. • Provide project description and notifications to impacted residents at least two weeks before construction begins. • Update collateral materials,fact sheets and website with current construction information on an as needed basis. • Maintain ongoing communications with city staff and Board Members on current and upcoming construction outreach projects in affected cities. • Maintain ongoing communications with impacted residents within the project area through collateral material (e.g.,flyers,door hangers,emails,etc.). • Measure customer satisfaction through a construction outreach survey to be distributed at the close of construction programs. S. Category: Media Relations Lead Staff:Jennifer Cabral, Rebecca Long and Kelly Newell Goal (what): Continue to cultivate relationships with traditional and social media journalists. Objective(measure): Increase media coverage with positive stories about OCSD. Strategy (why): While a presence in the community is important to putting a face on our agency, media (traditional and social) is equally important with a broader reach and a more direct communications line. Tactics(how): • Regularly update media list to stay current and fresh. • Update a press kit to be online and interactive. • Build a calendar of possible monthly news releases such as seasonal or anniversary driven. • Invite media for a facility tour. • Develop media strategies for important events,decisions,or actions. • Conduct media training for Board leadership and key staff members. • Weekly(3-5 times) social media posts about the good things happening at OCSD with particular focus on OCSD's accomplishments and mission. • Continue with the recently launched social media campaigns #OCSDatWork, and Wastewater Word of the Week Wednesdays. 6. Category: Legislative Affairs Lead Staff: Rebecca Long,Jennifer Cabral and Kelly Newell Goal(what):Proactive engagement in legislative advocacy efforts that could impact OCSD and the industry as a whole. 7 Objective (measure): Continue positive relationships with local,state and federal officials through facility tours, meetings and bill tracking as stated in the Legislative Plan. Strategy(why):Legislative advocacy is an important aspect of our business.Having relationships and being actively involved, providing input and OCSD's perspective on potential legislature can and does directly affect OCSD and our business. The Public Affairs Office is responsible for executing the Board approved 2016 Legislative Plan.In addition, staff is responsible for tracking state and federal legislation, managing the Sanitation District's legislative advocates and seeking appropriations and grants. Tactics(how): • Develop and implement Annual Legislative Plan. • Track bills and maintain a priority list of key legislation. • Provide regular updates to the Legislative and Public Affairs Committee on state and federal matters. • Host legislative tours. • Work with industry organizations on state and federal issues to ensure OCSD's positions are communicated. • Partner with industry organizations to co-host events. • Host a "State of the District" event for influential leaders throughout the infrastructure and water/wastewater industry. • Manage the legislative advocates' contracts and facilitate regular communication between lobbyists,staff and the Board of Directors. 7. Category:Grants Coordination Lead Staff: Rebecca Long and Kelly Newell Goal (what): Monitor,track and apply for grants available to OCSD. Objective (measure):Apply and obtain grants for qualified OCSD projects and programs. Strategy (why): Outside funding is important in moving OCSD projects and programs forward. With ongoing attention to government spending, it is vital for OCSD to apply for and secure grants to offset costs when available. Tactics(how): • Budget for and hire a grant writer(consultant). • Research grant opportunities and report out to the Legislative and Public Affairs Committee. • Seek appropriations and grants and provide support to other divisions seeking grant funding. • Secure letters of support. • Publicize and grant awards received. • Create and measure outcomes. 8 8. Category: Local Government Affairs Lead Staff:Jennifer Cabral and Rebecca Long Goal(what):Ensure that local elected officials,member agencies,stakeholders,and OCSD Board Members are actively engaged in the work of OCSD. Objective (measure): Provide at least two communication vehicles per month Strategy (why): Keeping OCSD's influential public engaged in OCSD's projects and accomplishments is critical to the support and success of our agency. Tactics(how): • Assist the General Manager and the Assistant General Manager with keeping the Board Members informed and up-to-date with OCSD activities. • Assist in the development of the General Manager's Monthly Report. • Host an orientation for new Board members in 2017. • Develop and keep a current list of monthly informational presentations. • Create an informational presentation video libraryforthe Board of Directors on key agency topics. • Provide regular reports to the Legislative and Public Affairs Committee. • Develop OCSD's Annual Report. • Publish a minimum of two Five Minutes Per Month,each month. • Coordinate presentations to each member agency. • Participate in government affairs committees. • Submit congratulatory letters following municipal elections,inviting them to take a tour at OCSD. • Continue coordination efforts with member agency Public Information Officers. 9. Category:Agency Branding and Messaging Lead Staff:Jennifer Cabral and Gregg Deterding Goal (what): Incorporate OCSD's messaging and branding into all external presentations and OCSD presentations. Objective(measure): Complete the rebranding campaign of all signs and collateral materials by June 2017 and continue to provide support as needed to ensure OCSD's messaging is present. Strategy (why): A unified voice, message, look and feel is critical to the public perception that an organization holds with its community. Tactics(how): • Fulfill all requests for graphics, photos and logos. • Update and maintain the corporate identity manual on use of fonts,graphics and logo. • Provide presentations,consultation and advice. 9 • Develop new key messages focused on transitioning from a sewage treatment plant to a resource recovery agency in advance of the 2018 rate expiration. • Develop new collateral materials around the key messages. 10. Category:Creating a Positive Visitor Experience Lead Staff: Kelly Newell and Gregg Deterding Goal (what): Create and maintain a positive experience and image for our visitors. Objective(measure):Create a schedule and assign a staff member to ensure that all displays,awards and lobby displays are properly displayed and up to date. Strategy (why): By creating a positive and pleasant experience to our visitors this will provide a window into OCSD's culture and Core Values, in turn leaving a positive impression as the potential of being seen as industry leaders, a well-run organization and not the typical government agency. First impressions are lasting ones and often difficult to change. Tactics(how): • Keep the award display cabinet up-to-date by rotating awards. • Keep the retiree display in the hallway up-to-date. On an annual basis collect the names of the retirees and update the display board. • With the installation of the Honor Walk,we will coordinate honor walk applications and forward the information to the Steering Committee and EMT with a ceremony to occur each May. • This year, staff will finalize lab lobby displays. These will be used on various tours, and the lab displays are primarily for high school students. • Collateral material will be neatly displayed with current and relevant information. 11. Category:Crisis Management Lead Staff:Jennifer Cabral and Rebecca Long Goal (what): Ensure the Public Affairs Office plays a vital role serving as the spokesperson for OCSD during a crisis and facilitating dissemination of information. Not only do we have a role in the Integrated Emergency Response Plan (IERP),but also being prepared for any number of crisis situations. Objective(measure): Ensure that the PIOs in the PAO are able to respond in a crisis. Provide biannual (every other year)training by an outside consultant and an annual refresher course by staff. Strategy(why): It is imperative during a crisis situation that OCSD be proactive and provide clear and effective messaging to employees, public and the media. 10 Tactics(how): • Maintain an updated crisis communication plan including regular briefings with staff to identify possible issues and responses. • Workwith Risk and Safety Management on Public Affair's role in an emergency,including our role via the Integrated Emergency Response Plan. • Ensure proper procedures are in place for Board,employees and public notification. Closing Comments This plan is a broad outline of the Public Affairs Office program. As new issues arise, new functions and duties will evolve as well.The role of the Public Affairs Office is to stay ahead of issues,be responsive and flexible in order to meet the needs of the agency.We will adjust our program accordingly. Appendix A. Highlights of Performance Results to date from 2015-16 Plan B. 2016-2018 Public Affairs Activity Calendar C. 2015 Public Affairs Project Portfolio 11 Highlights of Performance Results from FY 2015-16 Plan (to date) • Distributed 29 construction outreach pieces regarding specific projects Launched a new internal writing style to support OCSD's utility branding efforts • 167 Internal Communications publications(3 Things to know, Digester, Pipeline and MyOCSD) • Hosted 4Internal Events • Published 15 news releases • Over 500 articles mentioning and/or focusing on OCSD • 200 Social Media posts reaching over 21,000 people(January—March) • 40 Website posts • 8 Community Events(with our busy season coming up April-June) • 16 Speaking Engagements • 133 Tours reaching approximately 2,000 guests • Sewer Science Program reaching 1,200 students each year • 11 of Agency Awards Received • Hosted the State of the District with approximately 90 attendees • Successfully applied and received 2 grants resulting in the award of$1,450,000 • Monitored and tracked 40 legislative bills During the 2015 Legislative year,we issued 11 Federal Position Letters and 6 State Position Letters. During that time,the governor agreed with 3 of our bills/positions: o AB 888 o AB 327 o AB 1347 12 2016-2018 Public Affairs Activity Calendar City Year Year Year Year Year Year Year Projects Event 2012/13 13/14 14/15 15/16 16/17 17/18 18/19 2-72 Anaheim Sep 25-Jul Jul (2016&17) OC Eco challenge at Angel Stadium Oct Fall Festival Oct&Apr National Drug Take Back Day Brea Jun Public Works Open House Buena Park Silverado Days Cypress Jul Jul Jul 3-64(2019) Community Festival 6-19(2019)6- Costa Mesa Mar Feb Did Not Particpate 17(2016) High School Green Fair Apr Apr Apr Green Coast Day OCC Jun Jun Jun Jun Jun Jun Jun Coast Keeper Panelist CMHS Fountain Valley Jun Jun Jun 23-26 Jun Jun Jun Jun SummerFest Jan Jun Feb Jan Jan Jan Jan Courreges Middle School Science Night Nov Oct Oct Oct Oct Oct Oct Fulton Middle School Science Night 2-72(2016- Fullerton 1 2018) ISTEM High School Night Feb 12-Feb Sunny Hills HIS Science Night x x x Need to determine event Garden Grove Jan Did Not Participate Garden Grove Tet Festival Huntington Beach Sep Sep Sep 26-Sep Sep Sep Huntington Beach Green Expo Jul Bolsa Chica CoastKeepers Swimmable CA Day Oct HB Charity Run Irvine May May 14-May Korean Festival Sep I I UCI Landscape Open House Sep Oct&Apr National Drug Take Back Day La Habra 5-7 Aug Corn Festival La Palma X X x 3-64(2019) Need to determine event Los Alamitos Oct I Oct Oct Oct Oct 3-64(2019) Wings,Wheels and Rotors 2016-2018 Public Affairs Activity Calendar City Year Year Year Year Year Year Year Projects Event 2012/13 13/14 14/15 15/16 16/17 17/18 18/19 Newport Beach 19-Sep Sep Sep Sep 6-17(2016) Newport Beach Green Expo Orange Jun Jun Jun Jun Jun Jun Jun Coastkeepers- Panelist County Wide I Mar Apr I Apr 13-Ap Apr Apr I Apr I Science and Engineering Fair OC Fair Ground-Costa Mesa May May May 14-Ma May May May OC Public Works Day-Orange Sep Sep Jul&Sep 17-Sep Sep Sep Sep Coastal Clean up Day-All OC Being Considered OC Imaginology Aug OC Fair-Costa Mesa Mar Mar Mar 23-24 Mar Mar Mar Mar Children's Water Festival 2-72(2016- Placentia Oct Oct 10-Oct Oct Oct Oct 2018) 1 Heritage Festival and Parade May I I Green Business Expo May Placential Tamale Festival Santa Ana Apr Apr Santa Ana College Earth Day 3-62(2019)3- Seal Beach May May May May May 64(2019) 1 Public Works Day 21-May Seal Beach Leisure Community Expo-Chamber of Commerce Stanton X X x Need to identify event 7-37 Tustin Jun Jun Jun 5-Jun M x x (2016/17) Chili Cook Off Oct Oct Oct Tustin Tiller Days Jul Movies in the Park Villa Park Westminster Jun Apr Not Participating Spring Festival Jul Jul 22-Jul Safety Day Aug Green Expo Apr Midway City Sanitation Open House Other Jul Jul/Aug OCSD/OCWD Open House ri of Events 24 27 21 23 -Identifed in the 2015 PAO Plan. *Items noted as not participating in was as a result of lact of staffing to cover the events. uooN„ gTI 2015 public affairs prolects \F p ♦ RNrygr) 9 P 1 E ENV\ 2 table of contents section page special events 5 c internal projects 11 to� outreach 27 ANNUAL RE 2014-20 reports 39 4 STATE OF D I S1 special events B 5 special • of districtj Email Save the Date Email Invitation SAVE THE DATEORANGE COUNTY SANITATIU U'TFICT ally invited to the Mi anarvcc courvrr saNlrarloN olsTRlcr STATE OFTHE I Of DISTRICT iSTRICT BREAKFAST BREAKFAST Fritlay,October 16,3015 Fritlag lXteller 16,2015 Event i0ptlonaVlanl RuraOe.m.-tt a.m.) Ba.m.-10 a.m. )opdwvremvem+rmrvxwvavrerymwvmgprrpan) av azmmpuanmmtaane mewrgaerannc v wmyiw aa�ee J a N,Cerm Bo tlC G`n00 e Gc ".?jx Wumvs.xv�mmmmx�mewmavao�r Program I ORPNeE COUNTY sPNITPTIUN OISiRICT STATE OFTHE DISTRICT BREAKFAST special events {children's water festival} * OrC110B n� 2 O eunc� swcrww�w uwrewe ewww.wres Placemat mHH is timatano Wastm mamp imPoi tianG? ** HHw we use HHCPHHeS cu dean wascewacer: Wr Booth Banner WNW 7 special • • programl Honor . 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Board Room Pleasejoinpus tar cake and refreshments internal projects Human Resources Post Card OPENENROLLMENT ORANGE COUNTY SANITATION DISTRICT 2016 FLEXIBLE SPENDING ACCOUNT and MEDICAL BENEFITS November 2 through November 13, 2015 A Flexible Spending Account(FSA)provides you with an opportunity to reduce your taxes and increase your spendable income.An FSA can be set up for health and/or dependent care expenses and allows CONTACT INF011MA710N you to use pretax dollars to pay for eligible items.FSA plans are set up by calendar year Sarah Redinger and participation is voluntary. Sr.Human Resources Analyst Duringlhis open enrollment period,OCSD is also introducingtwo new medical plan Phone:(714)593-7142 options:Kaiser Bronze and Anthem High Deductible Health Plan(HDHP).The Anthem E-mail:sredinger@ocsd.com HDHP works in conjunction with a Health Savings Account)HSA). EBS Customer Service In the next few weeks you will receive an envelope in the mail with additional (Worklerra password reset& information,including loon information for the Employee Self Service Portal system questions) -Workierra,where you will be able to make your elections online during open Phone:(888)327-2770 enrollment.Elections made duringthis period will take effect January 1,2016. www.workterra.net 13 internal projects {employee volunteer program} Certificate You"re E�xtraordinar�! Candy Bar Sha In nco5riiuon olpu.ionby ncpac,In chery ouvacA Ne eeu,emn Dr wroaPeurum me �Q�YACENTryFA Volunkeer Incentive Program July 2014-lone lols 01 SA!4010 Brochure s emir nmm�ma�s„«,a� OCEN7'lk Ispemn z..�,ma,a na,:na.nA� zo qmn :3s ft,,nki uM �� O ao pemu faa sM,•u0cdewi,6na,.r Pnbe,k (K1 ao pomn aw gmanm,m nruK a.imi�p>, � 9 wtmn Fe tl 0 y ]S peinu 3bk mKneX',Berry rm ' 3 OOI-In I'v.krCek�YnmrA4iF gdlmM Iso pane 3 r6hebobneylnna 400 pelvis 8300Immcn arPwl Buy9iNmra 0 �/� 'wxm...ue.nWµ...w.nrtum ewmm.a..r�q, 9 a(� ��S t�,I% %CEN,,k. C0!/N?YSANRNTON F r Gift (coaster) "® 2015 - 2016 .,.,., MANAGED BY PUBLIC AFFAIRS internal projects {employee event} Banner q&&jud 0 PUBLIC WORKS I I ' 1 2015 e2&katbiq ME WORKii ` 1 ` " ` `' Table Tent Table Tent 0 Health Fair I Thursday, May 21 1 a.m. to 1 P.M. Ming lot in(ronl o(Human Resources This year's theme is "Diversity in Health" supporting OCSD's approach ! I to working as a team. Don't miss this annual event,in •Vadous Booths and Activvtyt • Health Screenings / 1 •VM—W activity truck r r Financial Services • Lunch provided by"The LiIT- Alprldah ` Raffle prizes 15 internal projects {employee event} Halloween Certificates Halloween Invitation Prize Ribbon ll�p 1 uo�dm r c, n First Place , Rad Chili Cook v� Invitation Retractable Banner �M®lid Es S \ILUNCN l HolidVGift 1N��PP lldida�s Table Tent =�. w.dW— b,,WD— ..v:. ee<wmyme n[unamwrvea ,ends n.d.e eo..ai.u.sa:.m[n.,quor�: W �.ry n•vx.......uu�� 16 internal projects {employee event} Flyer Flyer SAVE THE DATE! E If fio woRK i �i Thursday, ugust 6 ` t , *!, 7 a.m.to t P.M. BerX by pepuh,Messed,"Take Yewr Ed HeWwk WY"is ekW m s....»"e.eem..". mel..xMicols orwre Hike,em:e:mnm�«eirey�wn.nu ew��e»ee®neneme,ep.m� ® e edome,xwrk and e&ml. k EVENT SCHEUCEE: eegnmi.neenemm:memdm.m Ild zbee Iii.w be.-m ee .aie::eer. NmY:w bmd JdatlJ en.no1reea e.a:ae sei�.a., ..,..ee.ro:� . 11ew,epee. w.++x e,re ,mem meeare tom- w.x.,......w..`m..,. .v«.+..... Calendar internal projects {wellness committee} Walking Path Signs 1 WALKING PATHS oil 1 18 Usanul us Wast e Sewe community outreach f=ht Via, outreach {employment brochures} General Engineering Learn about the many ROLES ROLES PLAY We PLAY i � College Internship Vocational Internship Learn aboutthe many Learn about the many ROLES ROLES WePLAY WePLAY 177 Ma M M MW outreach recruitment brochurel BrochureRecruitment Recruitment Orange County Sanitation District Announcement DIRECTOR OF HUMAN RESOURCES F outreach Magnet E71 E.WF t ems¢ --- `�l � n Orange County Sanitation District w ..ocsewers.com outreach Coloring Activity Book [D@@P7 Informative activities to teach kids about wastewater treatment `! u •v •tii •v 23 outreach {newport construction} Newport Neighborhood Bulletin �NEINPORTI ' OOTRFASRSRRM 1 I 1 I ' I j REHABILITATION .� 1 Ol yY: WHAT IS[ ",.�*here! _ ^° THIS PRBIECi� �� m.w ,. ... . .. ,, ��,�.�,�� ��, oiurauuNa �,n,n„ h ill o eweeo�.m.n ���h.w^I""o 1 1 eCooperat on and Patience l o�em".e�.uo°° ,n n Phl :':iywaK'M 00, . . R"... �. ^... w...a m.m"b a,..x.,m,an^. 1.-1�e jm"^ iv .• mro wax.. coma re " Helm'$ I" nmm�mmmnmmmnmmuunn ism wm �11 Igt�.iv ToucL ux Id w mp•-i.� m e"um �.ne.. l O� �,..„�,.�,.�,��,��,��,��,��,��,�,e, n,wam_nO am...oPew .am.q..I Businesses , ^ea° -lah .,.^^ °•.m^°,.,,.a" °, n nmamcawmua ram.w, "w l a wm.nw.n....1 Are Open o ,..„,�,^.,,.,^.�^."°^. c. =dde,aoaanxm iu a'.uceneeo"".ne""m 1 I".1 na. ro° .mm II »ma.avn.mv"xvuv..^ I �a�we«.ry��ammz.rm�. Ront Back Newport Construction Map NEWPORT FORCE MAIN I Project Construction, Phase 1 of 2 September 2014 - May 2015 Updated January 15,2015 Pdldd Fw UptlakE Pvofed lMovmNlon ' umwanunavnnvumvSva.wi 'm .rev orNw� ,mam•m•v. vnn'rtu mm� � vwwnv.norn � n mu mmn 24 outreach {newport construction} Newport Construction Postcard Ile II PII II I 1 ; I Join Our E-Mailing List This two-phase project will rehabilitate the existing Orange County Yea!I would like to reoelve Interne lop As e-mall. Sanitation District(OCSDI Newport Force Main System located on Name: Coast Highway between Dover Drive and the OCSD Bitter Point Pump Station,located near Prospect Street approximately Ya mile E-mall: west of Superior Avenue. Phase 1 has been completed. Phase 2 Access: takes place September 2015 through May 2016, CRy/State/Zip Code: About OCSD Phone:( ) wa orange coonry sanitation t,and der a public agency that I.W. or ce any project to please return this may the community the yliaison wastewater people in,tresunend narthonst Freddie Cot or al We xlmamly Construction Hooke at(71.Youmayalsocall the 25 million people inceionnstral ant No.1 in FOmnge Cie,,and Thousands Construction-botllnaoQ36)WadC8Bor email �,'rr� Iwo tt 0l MI No2 —Hadamation Rani—an mast anidowead 0Treatment ConatruetlonHotllne®oEad.eom and mYld¢th¢abnVe Rani No.2ln HuntinglDn Eeadr—anti cast an arera&Dt 200 mllllpn p ishons olwaa[ev-e@r each day. information and let us know you wan[tojoin oure-mail list. Newport Construction Fact Sheet t r i r � r 1 7di „ a nw„ unn®mmuan waaalmsolua nd a»co'd crad slut pmaleeawsswaurademm. mnge�ie mpv»mXely35 s�uenllon wll a cur ant »,aepblmPang mlconansat,emekwllreaulre m viona enOnvd MMey3019.50pera--olmllltl»-Pe,Iamnlon Plent nlBManJweelenJwMenJamnaea M1,uvand rdadrd iddicanda, andon M No cn�ad YeMTManawerage M]ODD wllFecxlllcbNw,aantl uMUueastne . ewattreaSary. [q 11 wal candift an.no TM1IepMM ad III roMnnlUb da will al race MSa Ia anda,end,andy on do pmlep no enaurt elan{Fxnlo Owdadad myln Neeltyol mlxaawrw Xmapn 9eeM.Tw pamllel»mr—id wall Ee 3fiarcM1 nlgM1M1wa/ an,ewr..<,pdraa nnnaareul llumnota aeaman of ucle va—M re waal pralea Daa a , aginglMmvrvndanno sr eir,aaJaN avadol adc,ape av llsammrmaae,,nd,d a epm a toe rc1 an Vandal androasamo ewecla-1 dong dues. on ae»n .Indiale umen Illallnlmmea ersllw n. .no wainaloode'lland In.n I"'—1. lnpmumoaw"anadox feel»warimmwlryddiso valDaaaYueav na"'a I nealtM1.merea',—aa a--o.re ce MlnnatnLgenmu memall 1. e pmpv rvatlwYntllnNoeM.»mlaill . ad e uwlulnalll1Ib of ue ecoar ara pes anodar ep Ra-01M1 The Nexporl 11.Msm PMebllllstima an MSupevMe ue t peF and Neva eanNProemm. n WllY MgeeeaMgravnlgM1wW Farmwal InnownaWNNe ewarld.nlancr d wr�aMFrm�Meaat�h M50 Newport aeacM1 Ro&ram,pleau rlslt eppawim Hx muoern Mnwronam. andin-a C� wand amx.cvoil, v'on"naemuem oo 25 outreach {construction} Construction Map Fact Sheet Gisler-Red Hill System Improvements Reach IS ^.,.�....m Construction Notice ConstructionG. r .. Santa Ana Trunk Sewer Rehabilitation Mcaacb rid June ro M roe end mnagaae cross ONA NARAEA, AAA NGeAAAA �.. e...�.o.,erom,,...11.,,u tea.rxwn .E... Construction Map Fact Sheet FACT SHEeE _ Newhope-Placentia Trunk Sewer Replacement Project PAAAAAG­ tic 26 outreach {construction} Construction Post Card r he Orange County Sanitation District will be constructing a newwer line from Pomona Avenue in the City of Costa Mesa mewport Boulevard in the City of Newport Beach. Construction tentatively scheduled to begin in early 2016. e are surveying the project area to obtain community input. In order identify opportunities to ensure project success. Please take our ief survey by visiting (https://w .sumeymonkeycom/s/ onstructionCommunityQuestionnaire). You may request a hard py of the survey to be mailed to you. _you have any questions please contact us at (714) 378-2965 ormail ConstructionHotline@ocsd.com. Stay Connww.ocsewers.com/nbprogram. Post Card Community Meeting There is a future sewer line construction project along Red HIII Avenue between Mc6aw Avenue and Mitchell Avenue and the Intersection of Mitchell Avenue and Newport Avenue.Construction is expected to begin as early as Summer 2015. Please join us to learn about this important sewer project and how this may impact you. When: Thursday,January 22,2015 Time: 6 p.m. - 7:30 p.m. Location: City of Tustin Council Chamber,300 Centennial Way,Tustin,CA 92780 If you have questions or need additional information,contact us on the Construction Hotline 714.378.2965 or email us at ConstructlonHotllne@ccstl.com. We look forward to meeting with you! � 1 outreach ACC Directory Publication Ad We're an important part of Orange County's PAST, PRESENT, AND FUTURE The Orange County Sanitation District(OCSD)is a public agency that provides wastewater collection,treatment, and disposal services for approximately 2.5 million ` people in central and northwest Orange County.We T7. treat over 200 million gallons of wastewater per day. Ourjob is to make sure this critical system works f 24 hours a day, seven days a week. y For more information visit: www.ocsewers.com or call 714.962-2411. by 25 reports reports Annual Budget Book ® 4 BUDGET UPDATE Fiscal Year 2015-16 Orange County Sanitation District, California ii 1 reports Capital Improvement Program Report CAPITAL IMPROVEMENT PROGRAM �. FISCAL YEAR 2014/15 UPDATE Ic dd 4 1 ORAHOE COUNTY SANITATION DISTRICT reports Annual Report ORANGE COUNTY SANITATION DISTRICT 1 Y Y1 ANNUALREPORT ,•-_,.- _,=--gip' � �r �, L resource recovery MORE THAN A SEWAGE TREATMENT PLANT SR' � i Ij; r r �v Itl reports Biosolids Performance Report RIASOLIDS Management Program �� Performance Report �r 2014 l + PN�V SAN",, 4 � N W 10 �W? EctTNs THE Eq��PPt